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Help and support stop responding ?
Help and support using high cpu usage ?
Help and support using 100% cpu ?
Does your system experience one of the above mentioned symptoms ? You're not
alone. Its quite common in fact and so common the Microsoft issued a
fix in Service Pack 2.
Therefore, before moving anywhere:
| 1. |
Visit the following
Microsoft Web site:
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| 2. |
Click
Express
Install (Recommended).
|
| 3. |
If your computer
qualifies, Windows XP SP2 will be
one of the updates automatically
selected. Click
Install. |
| 4. |
Review and accept
the End User License Agreement
(EULA).
|
Windows XP SP2 will be downloaded to your
computer, and the Windows XP Service Pack 2
Setup Wizard will help you install it.
Make certain to reboot when completed.
Note: If you are having too much
difficulty getting anywhere with a fix due to the cpu usage being so high then
you need to disable the service.
Click start / run and type services.msc
When the window populates, scroll down to Help and Support, double click on
it and then select "disable" in the dropdown menu as well as "Stop".
Now Retry.
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